Flamerite Fires Manuals & User Guides

Flamerite Fires is a renowned British manufacturer of electric fireplaces, established in 1999. The company specializes in producing high-quality electric fires, media walls, and fireplace suites that combine cutting-edge technology with contemporary design.

Known for innovations like the E-FX and E-Ridium series, Flamerite Fires offers products featuring realistic LED flame effects, holographic displays, and smart control options via mobile apps and keypad integration. Based in Lichfield, Staffordshire, the brand is committed to energy efficiency and user-friendly operation, supporting a wide network of independent retailers and providing comprehensive customer care.

• What should I do if my Flamerite fire overheats?

  If the heater overheats, the automatic cut-out will trigger. Switch the fire off, disconnect it from the mains supply, and remove any obstructions to the airflow. Allow the unit to cool down for a suitable period before switching it back on.

• How do I pair my fire with the Cloud eControl app?

  Ensure the main power is on, then press the Wi-Fi button on the keypad until the green light flashes. In the app, select 'OK, I'm ready' to scan for the fire, then select your Wi-Fi network and enter the password.

• How long is the warranty on Flamerite Fires products?

  Flamerite Fires typically offers a standard 2-year warranty, which can often be extended to 3 years upon registration. Specific terms may vary by region (e.g., Northern Ireland) and product model.

• Why are my suite downlights not working?

  Check that the switch located inside the suite (often under the top right) is turned on and that all plugs are seated correctly in their sockets.

• Can I replace the LED light effect myself?

  The flame effects often use LCD or LED technology designed for a long lifespan (e.g., 100,000 hours). Users are generally not recommended to replace these internal components themselves; please contact a qualified technician or Flamerite support.