1. ആമുഖം
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your NGTeco TC1-W Cloud-Based Time Clock. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its benefits for your employee time tracking needs.
2. ഉൽപ്പന്നം കഴിഞ്ഞുview
The NGTeco TC1-W is a versatile 4-in-1 time clock system designed for small businesses, offering cloud-based management, 2.4GHz WiFi connectivity, and remote control capabilities via software and a mobile application. It supports multiple verification methods including facial recognition, fingerprint, PIN, and IC cards.
Figure 2.1: NGTeco TC1-W Time Clock and Mobile App Interface.
പ്രധാന സവിശേഷതകൾ:
- Cloud-Based Management: Real-time punch data and report generation accessible via web ബ്രൗസർ അല്ലെങ്കിൽ ആപ്പ്.
- ഫ്ലെക്സിബിൾ ഷെഡ്യൂളിംഗ്: Supports fixed, rotating, split, and on-demand shifts.
- Multi-Device Sync: Connect multiple TC1 devices for unified data across locations.
- വിപുലമായ സുരക്ഷ: AWS (U.S. servers) with end-to-end encryption for data protection.
- ബഹുഭാഷാ പിന്തുണ: English, Spanish, French, German, Italian, and Japanese.
- ഉയർന്ന ശേഷി: Supports up to 200 users and 30,000 logs.
- കണക്റ്റിവിറ്റി: Operates via LAN or 2.4GHz Wi-Fi.
- Verification Methods: Facial recognition, fingerprint, PIN, and IC cards.
3. സജ്ജീകരണ നിർദ്ദേശങ്ങൾ
Follow these steps to set up your NGTeco TC1-W time clock and integrate it with the NGTeco Office software.
3.1 Initial Device Connection
- പവർ ഓൺ: Connect the power adapter to the time clock and a power outlet. The device will power on automatically.
- നെറ്റ്വർക്ക് കണക്ഷൻ:
- വൈഫൈ: On the device screen, navigate to network settings and connect to a 2.4GHz Wi-Fi network.
- LAN (Optional): Connect an Ethernet cable to the LAN port on the device and to your network router.
Figure 3.1: Quick Setup Overview.
3.2 NGTeco Office Software Setup
- Access Software: എ തുറക്കുക web browser and navigate to the NGTeco Office portal (refer to the quick start guide for the exact URL). Alternatively, download the NGTeco Office mobile app.
- അക്കൗണ്ട് സൃഷ്ടിക്കുക: If you are a new user, create an administrator account.
- ഉപകരണം ചേർക്കുക: Log in to your NGTeco Office account. Follow the on-screen prompts to add your TC1-W device by entering its serial number (SN), which can be found on the device's packaging or in its system information menu.
3.3 ഉപയോക്തൃ എൻറോൾമെന്റ്
After connecting the device and software, enroll employees for time tracking.
- ജീവനക്കാരെ ചേർക്കുക: In the NGTeco Office software/app, navigate to the "Employees" or "Users" section. Add each employee's details.
- Enroll Biometrics/Cards: For each employee, enroll their chosen verification method directly on the TC1-W device:
- മുഖം തിരിച്ചറിയൽ: Follow the on-screen instructions to capture the employee's face.
- ഫിംഗർപ്രിന്റ്: Place the employee's finger on the scanner multiple times as prompted for accurate registration.
- ഐസി കാർഡ്: Present the IC card to the device's card reader.
- പിൻ: Assign a unique PIN to the employee through the software, which they can then use on the device keypad.
- Assign Shifts: Configure work schedules and shifts for each employee within the NGTeco Office software.
4. പ്രവർത്തന നിർദ്ദേശങ്ങൾ
4.1 Employee Clock In/Out
Employees can clock in or out using their registered credentials:
- മുഖം തിരിച്ചറിയൽ: Stand in front of the device's camera.
- ഫിംഗർപ്രിന്റ്: Place a registered finger on the fingerprint scanner.
- ഐസി കാർഡ്: Tap the registered IC card on the card reader area.
- പിൻ: Enter the assigned PIN using the keypad and confirm.
The device will display a confirmation message upon successful punch.
4.2 Using the NGTeco Office Software/App
The NGTeco Office platform provides comprehensive tools for managing attendance.
Figure 4.1: NGTeco Office Web and Mobile Interface.
- ഡാഷ്ബോർഡ്: View real-time attendance data, daily, weekly, and monthly summaries.
- Employee Management: Add, edit, or remove employees; manage their credentials and assigned shifts.
- ഷിഫ്റ്റ് മാനേജ്മെന്റ്: Create and customize various shift types (fixed, flexible, night shifts) to match your business operations.
- റിപ്പോർട്ടുകൾ: Generate detailed attendance reports, including work hours, overtime, and exceptions. Reports can be exported and scheduled for automatic delivery.
- റിമോട്ട് മാനേജ്മെൻ്റ്: Monitor and manage attendance from any location with internet access.
Figure 4.2: Automated Report Generation in NGTeco Office.
4.3 Employee Mobile App (Premium Feature)
The optional employee mobile app provides additional functionalities for employees and administrators.
Figure 4.3: NGTeco Employee Mobile App Interface.
- GPS-Restricted Punch-In: Allows employees to clock in/out from designated locations.
- Personal Reports: Employees can view their own attendance records and work hours.
- Unlimited Employees: The premium app allows for an unlimited number of employees.
5. പരിപാലനം
- വൃത്തിയാക്കൽ: Regularly wipe the device screen and fingerprint scanner with a soft, dry cloth. Avoid abrasive cleaners or liquids.
- സോഫ്റ്റ്വെയർ അപ്ഡേറ്റുകൾ: Ensure your NGTeco Office software and device firmware are kept up-to-date for optimal performance and security. Updates are typically managed through the NGTeco Office platform.
- ഡാറ്റ ബാക്കപ്പ്: While data is stored on AWS cloud servers, it is good practice to regularly export and back up critical attendance reports.
- പരിസ്ഥിതി വ്യവസ്ഥകൾ: Operate the device within recommended temperature and humidity ranges as specified in the product specifications to prevent damage.
6. പ്രശ്നപരിഹാരം
| പ്രശ്നം | സാധ്യമായ കാരണം | പരിഹാരം |
|---|---|---|
| ഉപകരണം ഓണാക്കുന്നില്ല. | Power adapter disconnected or faulty. | Check power connections. Ensure the adapter is securely plugged into the device and a working power outlet. |
| വൈഫൈയിലേക്ക് കണക്റ്റ് ചെയ്യാനാവുന്നില്ല. | തെറ്റായ വൈഫൈ പാസ്വേഡ്, 5GHz നെറ്റ്വർക്ക് അല്ലെങ്കിൽ ദുർബലമായ സിഗ്നൽ. | Verify Wi-Fi password. Ensure you are connecting to a 2.4GHz network. Move the device closer to the router or check router settings. |
| Fingerprint/Face recognition failure. | Unclear scan, dirty sensor/camera, or unregistered biometric data. | Ensure the sensor/camera is clean. Re-enroll biometric data if issues persist. Ensure proper placement of finger or face. |
| Punches not syncing to cloud. | No internet connection or software configuration issue. | Check device's internet connection. Verify device registration and settings in NGTeco Office software. Data is stored offline and syncs when connection is restored. |
| Software reports are incorrect. | Incorrect shift settings or employee data. | Review and adjust shift schedules, employee assignments, and attendance rules within the NGTeco Office software. |
If you encounter issues not listed here or require further assistance, please contact NGTeco customer support.
7 സ്പെസിഫിക്കേഷനുകൾ
| ഫീച്ചർ | വിശദാംശങ്ങൾ |
|---|---|
| മോഡൽ നമ്പർ | TC1-W |
| ഉൽപ്പന്ന അളവുകൾ | 2.76 x 1.5 x 7.09 ഇഞ്ച് |
| ഇനത്തിൻ്റെ ഭാരം | 2.05 പൗണ്ട് |
| കണക്റ്റിവിറ്റി | 2.4GHz Wi-Fi, LAN |
| ഉപയോക്തൃ ശേഷി | 200 ഉപയോക്താക്കൾ വരെ |
| ലോഗ് കപ്പാസിറ്റി | Up to 30,000 logs |
| സ്ഥിരീകരണ രീതികൾ | Facial Recognition, Fingerprint, PIN, IC Card |
| ക്ലൗഡ് സേവനം | NGTeco Office (AWS U.S. servers) |
| പിന്തുണയ്ക്കുന്ന ഭാഷകൾ | English, Spanish, French, German, Italian, Japanese |
| ബാറ്ററികൾ | 1 Nonstandard Battery (required) |
8. വാറൻ്റിയും പിന്തുണയും
8.1 ഉൽപ്പന്ന വാറന്റി
The NGTeco TC1-W Time Clock comes with a 1 വർഷത്തെ വാറൻ്റി വാങ്ങിയ തീയതി മുതൽ, സാധാരണ ഉപയോഗത്തിലുള്ള നിർമ്മാണ വൈകല്യങ്ങളും തകരാറുകളും ഉൾക്കൊള്ളുന്നു. വാറന്റി ക്ലെയിമുകൾക്കായി നിങ്ങളുടെ വാങ്ങിയതിന്റെ തെളിവ് സൂക്ഷിക്കുക.
8.2 സാങ്കേതിക പിന്തുണ
NGTeco provides ആജീവനാന്ത സാങ്കേതിക പിന്തുണ for the TC1-W. Our support team is available to assist with setup, operation, and troubleshooting.
- ലഭ്യത: തിങ്കൾ മുതൽ വെള്ളി വരെ, രാവിലെ 6 മുതൽ രാത്രി 6 വരെ EST.
- ബന്ധപ്പെടുക: Refer to the NGTeco official website or the quick start guide for contact information (phone, email, or online chat).
Figure 8.1: NGTeco Customer Support Services.
