Sauermann Manuals & User Guides

Sauermann Group has been a prominent name in the HVACR and industrial markets for over 45 years. The company specializes in designing and manufacturing condensate removal pumps, accessories, and solution kits tailored for air conditioning, heating, and refrigeration systems. Known for their patented piston pump technology, Sauermann products are engineered for reliability, quiet operation, and efficient condensate management in both residential and commercial environments.

Beyond condensate management, Sauermann is also a key player in the detection, measurement, and control of indoor air quality (IAQ). Their portfolio includes a wide range of combustion analyzers, digital manifolds, and other handheld instruments designed to help professionals monitor and optimize system performance. With a commitment to innovation and quality, Sauermann operates accredited metrology laboratories and maintains a global presence to support technicians and engineers worldwide.

• What is the warranty period for Sauermann condensate pumps?

  Condensate removal pumps are typically covered by a 36-month guarantee starting from the date of the invoice, while other instruments typically carry a 12 to 24-month warranty.

• How often should I clean my Sauermann condensate pump?

  It is recommended to clean the detection tank and condensate collection elements at the beginning of each season and regularly throughout the year, especially in dusty environments.

• How do I test the safety switch on my Sauermann pump?

  You can test the safety switch by pouring water into the detection unit or collection tray until the high-water alarm triggers, which should effectively cut off the AC unit's compressor.

• What should I do if the pump runs continuously?

  If the pump runs for more than one minute continuously, check that the discharge lines are not kinked or obstructed, ensure the discharge height is within limits (e.g., 10m), and verify that the pump capacity is suitable for the AC unit.

• Where can I register my Sauermann product?

  You can register your product for warranty purposes at warranty.sauermanngroup.com.